This Privacy Policy explains how Closing Clarity ("we," "us") collects, uses, and shares information when you use the Service.
1. Information We Collect
- Account information: the email address and password you use to sign up and log in.
- Your content: the call recordings you upload, and the transcripts and AI analysis generated from them.
- Billing information: your subscription plan and status. Payment card details are collected and processed directly by Stripe — we do not receive or store your full card number.
- Usage information: basic records needed to operate the Service, such as how many minutes or calls you've used against your plan.
2. How We Use Your Information
We use the information above to:
- Provide, maintain, and secure the Service;
- Transcribe and analyze the calls you upload, and generate your reports;
- Process payments and manage your subscription;
- Communicate with you about your account or the Service; and
- Detect, prevent, and address abuse or technical issues.
3. Third Parties We Share Data With
We use a small number of third-party providers to operate the Service ("subprocessors"). We share only the data each provider needs to perform its function:
- Supabase — authentication, database, and storage of your uploaded recordings.
- Stripe — payment processing and subscription billing.
- AssemblyAI — transcription of your uploaded call recordings.
- Anthropic — AI analysis of your call transcript to generate your coaching report.
- Vercel — application hosting.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
4. Data Storage and Security
Your data is stored using Supabase's infrastructure, with access controls that restrict each account to its own data. Recordings are stored in a private, access-controlled location and are not publicly accessible. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your account information and content for as long as your account remains active, or as needed to provide the Service, comply with our legal obligations, and resolve disputes. If you would like your account and content deleted, contact us using the details below.
6. Your Choices
You can review your usage and subscription details from your dashboard at any time. To access, correct, or delete your personal information, or to ask a question about this policy, contact us using the details below.
7. Children's Privacy
The Service is not directed to, and is not intended for use by, anyone under the age of 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service after an update constitutes acceptance of the revised policy.
9. Contact Us
Questions about this Privacy Policy, or requests regarding your personal information, can be sent to support@closingclarity.io.